Privacy Policy

Last Updated: [Insert Date]

At Hand Tool Store (“we”, “us”, or “our”), we value your trust as much as we value the precision of our 1/2in drive sockets and the durability of our impact tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website manualtoolsshop.com.

1. Information We Collect

We collect information that helps us serve you better, just like the right socket set helps you complete the job efficiently:

• Personal Information: When you make purchases (from 1/4in drive accessories to complete socket sets), we collect name, email, shipping address, and payment details (processed securely without storage on our servers)
• Transaction Data: Details about purchases of our metric, AF, Torx, and Hex bit products
• Technical Data: IP address, browser type, and device information – treated with the same care as our precision tools
• Usage Data: How you interact with our site, similar to how professionals select the right drive size for the task

2. How We Use Your Information

Your data helps us deliver the seamless experience professionals expect:

• Process orders for socket sets, ratchets, and individual sockets with PCI-compliant security
• Provide customer support for your tool inquiries and purchases
• Improve our product range (from 1/4in to 3/4in drive tools) based on professional needs
• Secure transactions with SSL encryption – as reliable as our spline drive sockets
• Send service communications about orders of impact sockets or drive accessories

3. Data Sharing and Disclosure

We handle your information with the same integrity as our professional-grade tools:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and fraud monitoring – all held to strict confidentiality
• Legal Requirements: Only when required by law, with the same precision as selecting the right metric socket
• Business Transfers: In case of merger or acquisition, with appropriate protections

We never sell your data to third parties.

4. Data Storage and Security

Your information is protected with industrial-strength measures:

• Secure servers with 256-bit encryption – comparable to our impact socket durability
• Regular security audits of our systems
• PCI DSS compliance for all payment data
• Limited access to personal data, only for essential functions

5. Your Rights

You have control over your data, just as you control your tools:

• Access and receive a copy of your personal data
• Correct inaccurate information (update shipping details for your socket set orders)
• Request deletion of your data, subject to legal requirements
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies as precisely as our Hex & Torx bits fit their fasteners:

• Essential Cookies: For site functionality and secure checkout
• Analytics Cookies: To improve our tool offerings and user experience
• Preference Cookies: To remember your settings and preferences

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve professionals globally (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

8. Changes to This Policy

We may update this policy as our business evolves, just as we expand our product lines. Significant changes will be communicated to users.

9. Contact Us

For privacy questions or concerns, contact our team with the same confidence you have in our 1/2in drive ratchets:

Hand Tool Store
2027 North Shannon Dr, Fayetteville, US 72703
Email: [email protected]